Privacy Policy

Last updated: 18 September 2026

Identity and role of the data controller

velvetroomz acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website and related services focused on Course A studio atmosphere resources, including guidance on soft lighting setups, interview room configurations, camera composition techniques, sound checks, and smooth workflows for recorded shows. Our registered address is 16 Upper Woburn Place, London, WC1H 0AF, United Kingdom and we can be contacted via [email protected].

Scope of the notice and the people it covers

This notice applies to all visitors to our website who are located in the United Kingdom. It covers individuals who interact with our commercial services, submit enquiries through the contact form on our Contacts page, or otherwise provide personal data in connection with studio resource information. It does not apply to employees or job applicants, for whom separate policies exist.

Categories of personal data and the sources from which they are obtained

We collect personal data directly from you when you use the contact form or browse our site. Categories include identification data such as your name, contact details including email address, and any additional information you choose to provide in messages. We also obtain technical data such as IP addresses, browser type, and usage patterns through automated means like server logs. No data is obtained from third-party sources without your knowledge.

Purpose-by-purpose explanation of processing and the legal basis for each purpose

We process your data to respond to enquiries submitted via the contact form under the legal basis of legitimate interests in providing customer support. For website analytics and service improvement, we rely on consent where cookies are involved or legitimate interests otherwise. Marketing communications, if opted into, are based on consent. Legal compliance obligations, such as record keeping under UK data protection law, form another basis for processing.

Whether providing data is required and the consequences of not providing it

Providing personal data through the contact form is voluntary. However, failure to supply necessary details such as an email address may prevent us from responding to your query about studio setups or workflows. Technical data is collected automatically and cannot be opted out of without disabling essential site functions.

Cookies and similar technologies

Our website uses cookies and similar tracking technologies to enhance functionality and gather usage statistics. Details are set out in our separate Cookie Policy, which you can access via the site-wide cookie banner that appears on your first visit and allows you to manage preferences in line with PECR requirements.

Processors, service-provider categories, recipients, and disclosures required by law

We engage processors such as hosting providers, email service platforms, and analytics tools to support our operations. These entities process data only on our instructions and under appropriate contracts. We may disclose data to law enforcement or regulators where required by UK law, such as under the Data Protection Act 2018.

International transfers and the safeguards used when they apply

Some processors may be located outside the UK. In such cases we ensure appropriate safeguards are in place, including UK adequacy regulations or standard contractual clauses approved under UK GDPR, to protect your data during transfer.

Specific retention periods or defensible criteria for deciding them

Contact form data is retained for up to two years after the last interaction to handle follow-up queries. Technical logs are kept for twelve months for security and analytics purposes. Retention criteria include legal obligations, ongoing service relationships, and the need to defend against potential claims.

Security and data-minimisation practices

We implement reasonable technical and organisational measures, including encryption in transit and access controls, to protect personal data. We apply data minimisation by collecting only what is necessary for the stated purposes and regularly reviewing stored information to delete what is no longer required.

All applicable data-subject rights and a practical method for exercising them

Under UK GDPR you have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these rights, please contact us at [email protected] or via the form on our Contacts page, providing sufficient information to verify your identity. We will respond within one month as required by law.

The right to withdraw consent and object to direct marketing or profiling

Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You also have the right to object to direct marketing and any profiling activities; we do not engage in automated profiling for marketing but will honour any such objections promptly.

The right to complain to the competent supervisory authority

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.

Children or age restrictions when relevant to the audience

Our website and services are directed at adults and professionals interested in studio production resources. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making, including profiling, that produces legal or similarly significant effects on individuals. Any analytics performed are for internal improvement only and do not result in automated decisions about users.

Policy changes and the effective or last-updated date

We may update this policy to reflect changes in law or our practices. The last updated date appears at the top of this page. Continued use of the site after updates constitutes acceptance of the revised policy. For questions please reach us at [email protected] or 16 Upper Woburn Place, London, WC1H 0AF, United Kingdom.